People constantly keep listening to Music, Video, Radio on the move. With the advent of media mobile phones and iPod-everywhere phenomenon, listening to audio via Headphones on the move has increased. Infact it has become habit to many people who travel to office by Bus, Trains, Tubes and even Car. In Chennai, every time I stop at the traffic signals I see almost 40% of the people with headphones / earphones on the move.

Yes, it is good to listen refreshing music or favorite albums or news. But did many of them realized that by using headphones regularly, they are actually doing more harm to their ears than the Global Pollution? One of our team-mate who used to listen music for more than 4 hours a days is now suffering with pain. Scanning revealed that the nerves joining the ear drum has weakened. Lucky, that he can still hear. He is under treatment and is not using cellphones, desk phones and even stopped listening to any sounds at all. Stuffs ample cotton in his ears now !

Studies show that ear-phones tend to heat up the ear canal and thus the harm starts slowly. Listening for 1 or 2 hours max is recommended. Anything more than this duration will definitely pave way for future troubles. Another team member informed me that his doctor advised him to avoid cheap headphones and settle for Professional grade headphones, that too for 1 hour listening. Cheap headphones are not tuned properly to match sensitiveness of ear drums, and thus tend to create hearing problems soon. So next time, when you want to listen music through headphones, invest in buying a professional make, and make sure you use them for 1 hour per day and not more than that.

- Rajesh

Here comes Pongal - The festival of Harvest from 13 Jan 2010 to 16 Jan 2010.

Our warm Pongal wishes to everyone!

- Team Zoho CRM

The very basic purpose of any business is to create and keep a customer. For example, this blog's ultimate motive is to arouse your interest in CRM, hopefully enough to drive your instincts to click on one of the hyperlinks to Zoho CRM, thus creating a Lead, possibly a future customer. This is the Genesis of the Sales process.

Supposing that the contents presented here successfully get a fair share of you to click on a hyperlink and impress you further to fill in our web forms, like for a product demo. We will have to deal with each one of you, our valuable Leads, effectively, to keep you with us.

Now, it would be a tedious process if we had you send us an email to a specific address, go through each one of them individually and later organize the information based on your input. As much as we are ready to go through any cumbersome task to track and retain you, our Leads, it would be more beneficial to allot time to focus on the core of our business, which is to understand your needs and convince you that our product can help you fulfill them.

Thanks to CRM web forms, all the information you provide automatically get stored in Zoho CRM's Contact management module. Tracking and categorizing is thus automated and we can divert the time and energy saved in keeping you engrossed with the usefulness of our service.

Similarly, you can easily create web forms using the Form Builder in Zoho CRM with fields corresponding to your business needs. Then use these forms anywhere on the web in different locations and all the information filled in will be automatically recorded in Zoho CRM modules.




During creation, you can select and configure your forms with handy options like Case Assignment, to validate generated cases, ....




....Email Notification, to automatically notify selected staff whenever a visitor submits information and more.

This is just one fruit out of a basket of features available in Zoho CRM. Winning or losing in business is directly related to how information is gathered, managed and used, keeping customer satisfaction as the goal. At least they should not be dissatisfied because on an average dissatisfied customers berate their ill feelings to 7-10 people (they don't even know well) while satisfied customers recommend a company to 3-4 of their pals. So, take charge and handle your business more effectively with a good affordable CRM. See, we have given you enough hyperlinks, hopefully stirred your instincts and the Sales process evolves.