My take on improvising Zoho chat's existing visual appeal. Layout does not change much. Only the visual appeal gets a over-haul.

Looks good and more easy to understand I guess. What do you say? :-)

1. The Add Event, Chat history and Background image controls were moved to top-right.
2. The Quick Message and Embed Chat gadgets gets some visual upgrade.
3. The main Chat users list gets revamped icons and some improved visual upgrades.
4. The Embed Chat gadget does not reveal the options as it was before, but.. rolls down to reveal, when the user clicks on the "grip" at the bottom of the gadget.

 

- Rajesh